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Technology at work for you
CONNECTING YOUR BUSINESS TO THE TECHNOLOGY RESOURCES YOU NEED
Sysman a specialist supplier to the emergency services and disaster management markets.
Sysman has been servicing the emergency services market since 1984, and has a wealth
of knowledge and innovations to meet any new challenge.
Sysman is an empowered company specialising in the supply of turn-key "911"
Call Centres, Disaster Management and Security Solutions.
It prides itself on innovation and has in recent times introduced a new radio system
(RoIP) along with a new ip based station control alternative known as iFIG, a web-based
ESS and a new Disaster & Incident Management Solution.
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Total End-to-End Solutions
Sysman's solutions use the latest industry-proven technologies. Solutions offered
encompass:
Emergency Services application's software for Call Taking, Despatch, Resource
Management and Mobility.
Disaster Management and preparedness software including pro-active planning and
GIS representation of Risks.
Softswitch applications incorporating radio over IP (RoIP), voice over IP (VoIP),
voice recording, remote alerting (Public Address and Bells) and Electronic Messaging
and Control.
Mobility Solutions including Vehicle Tracking, MDT's and Integration.
A locally developed ip-based Radio Control System which further provides automated
station controls, bells, PA and intercom. Station Controls can include integA locally
developed ip-based Radio Control System which further provides automated station
controls, bells, PA and intercom. Station Controls can include integration to third
party devices such as access control, CCTV, bay doors, lights and robots.
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Business Partners
We believe in leveraging the best from our own resources and from trusted suppliers
giving us the ability to meet any requirement in our market sector.
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The combination of experienced personnel, reliable processes and technology consistently
aids us in achieving excellent results.
Our innovative emergency solutions and IT imperatives represent technology at its
best. We believe in partnering our clients to the maximum, to address critical business
and IT issues and stay ahead of the competition.
We have leveraged our considerable business experience to develop a tried and tested
methodology that ensures clients follow a low risk path to success.
Our solutions provide for all the operational requirements within the emergency
services and disaster management organisations.
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INNOVATIVE PRODUCTS
Sysman’s product range includes some extremely sophisticated
products. Many have been developed in house. These together with a portfolio of
products from our supply partners gives us the ability to meet almost any requirement
in our market sector.
Recently innovations include:
• New completely re-designed ESS Web 2 (Emergancy Services
System)
• New integrated mapping system
• New disaster and incident management software and
GIS
• New radio over ip (ROIP)
• New voice over ip (VOIP)
• New ip station control systems
• New Wave voip radio and telephony soft despatcher
• Video over ip (Webcam) CCTV
• New MDT, vehicle tracking and messaging
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IT INFRASTRUCTURE SERVICES
• IT infrastructure including communications systems (radio
and telephony), computer servers, voice, data and video networks, radio networks
and specialist electronic integration
• Infrastructure deployment including space planning,
desks/chairs/wall boards, power supply backup and generators
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SPECIALISED SERVICES
Sysman has an extensive resource pool with skills in
all facets of the supply process. We offer complete consulting services, project
management and expert integration implementation and training services.
Sysman provide customised solutions for small to large call centres. Affordable
starter pack solutions are available.
Services include:
• Site design and planning
• System specification
• System design and build
• Solution deployment and project management
• System integration and testing
• Training
• Support
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