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REMRAD
A sophisticated two-way radio-based system that helps ensure a prompt and “knowledge
based” response in the event of an emergency or security situation occurring on
your premises. Locally developed, the system provides a 24-hour a day link to your
local Fire / Emergency Services and to participating security companies.
How It Works
REMRAD can be interfaced to an existing fire and/or emergency detection system at
the time of installation. This means that alarm conditions can be automatically
transmitted to the monitoring centre. Should no existing alarm system be installed
the unit can be manually operated by pressing an appropriate button on the Desktop
Telecommunication Unit. Buttons are labelled according to the type of incident such
as FIRE or AMBULANCE. A SPEECH button is provided to permit two-way voice contact
with the emergency centre. REMRAD communicates with a base station at the emergency
centre which, in turn, is connected to the ESS call taking and despatching system
also supplied by Sysman.
ESS knows the location of the premises and the type of incident in progress. Confirmation
as to the extent of the problem may be requested by the emergency services operator
via the voice option. Using the computer’s pre-stored information together with
the above, the computer is able to recommend the despatch of appropriate vehicles
to the premises.
The whole procedure is completed quickly due to the advanced design of the system
thereby ensuring a fast response to an emergency.
How REMRAD communicates
The ‘conversation’ between REMRAD and the emergency centre’s computer is radio-based,
which ensures a greater level of reliability, lower cost and high-speed communications.
How you know the system is working
The base station automatically polls REMRAD on a daily basis to confirm the correct
functioning thereof. Furthermore, the client can test that REMRAD is functioning
correctly by depressing the SYSTEM button on the Desktop Telecommunication Unit
at any time.
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How REMRAD communicates
The ‘conversation’ between REMRAD and the response centre’s computer is based on
the use of Radio Waves as opposed to Telkom telephone lines. This ensures a greater
level of reliability, lower cost and high-speed communications.
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How do you know the system is working?
The computer system regularly checks the REMRAD unit to ensure it’s corrects functioning.
Similarly, the unit constantly checks itself and is also protected from electrical
mains failure through the incorporation of a 24-hour life, battery back-up unit.
In the event of a fault being detected, the response centre’s computer system will
issue an instruction to the control room operator in order that the necessary actions
and remedial work may be undertaken.
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